Marketing, Operations and Supply

Rita Maria Difrancesco

Rita Maria Difrancesco


Rita Maria Difrancesco holds a PhD and Post-Doc in Supply Chain Management from WHU-Otto Beisheim School of Management (Germany), and a Master degree in Engineering Management at Sapienza-University of Rome (Italy). She was visiting professor at MIT (US) and visiting scholar at Kellogg School of Management (US). Prior to joining academia, she worked in the fields of project management, IT consultancy and logistics. Her research interests focus on omni-channel retailing, product returns management, closed-loop supply chains and sustainability. She published and presented her work in journals and international conferences in Europe and in the US. She has international teaching experience in the fields of operations and supply chain management, e-commerce operations and sustainability. Rita is Associate Professor of Operations and Supply Chain Management at the Department of Marketing, Operations and Supply at EADA.

Online and Omnicahnnel Retail; Sustainable Supply Chain; Closed-Loop Supply Chains

Ph D - Doctor of Philosophy | Doctoral Degree in Supply Chain Management, Supply Chain Management-WHU - Otto Beisheim School of Management (Germany)

Other (e.g. Graduate in Psychology, Engineering...) | Visiting Scholar, Kellogg School of Management (US)

MS - Master of Science | Master Degree in Engineering Management, Industrial Engineering-Sapienza University of Rome (Italy)

BS - Bachelor of Science | Bachelor Degree in Engineering Management, Industrial Engineering-Sapienza University of Rome (Italy)

Production and Operations Management Society (POMS) -


Assistant Professor, EADA Business School Barcelona (2016-)

Post-Doc, WHU - Otto Beisheim School of Management (2015-2016)

Research Assistant, WHU - Otto Beisheim School of Management (2011-2015)

Visiting Scholar, Kellogg School of Management, Northwestern University (2012-2012)

Visiting Professor

Visiting Professor, MIT - Center for Transportation and Logistics (2018-2018)


Logistics Manager, Propac (2010-2011)

Business Analyst, Soft Strategy (2010-2010)

Assistant to Operations Manager, BNP Paribas (2009-2010)

Journal Article, Scholarly

DIFRANCESCO, R. , Meena, P. , Kumar, G. (2022). How blockchain technology improves sustainable supply chain processes: a practical guide. : Operations Management Research.

DIFRANCESCO, R. , LUZZINI, D. , Patrucco, A. (2022). Purchasing realized absorptive capacity as the gateway to sustainable supply chain management. : International Journal of Operations & Production Management (DOI:

Yates, D. , DIFRANCESCO, R. (2021). The View from the Front Line: shifting beneficiary accountability and interrelatedness in the time of a global pandemic. : Accounting, Auditing & Accountability Journal (DOI:

DIFRANCESCO, R. , Meena, P. , Tibrewala, R. (2021). Buyback and risk-sharing contracts to mitigate the supply and demand disruption risks. : European Journal of Industrial Engineering (DOI: 10.1504/EJIE.2021.116140).

Kumar, G. , Meena, P. , DIFRANCESCO, R. (2021). How do collaborative culture and capability improve sustainability? . : Journal of Cleaner Production (DOI:

DIFRANCESCO, R. , van Schilt, I. , Winkenbach, M. (2021). Optimal in-store fulfillment policies for online orders in an omni-channel retail environment. : European Journal of Operational Research (DOI:

DIFRANCESCO, R. , Huchzermeier, A. (2020). Multichannel retail competition with product returns: the impact of restocking fee legislation. : Electronic Commerce Research and Application (DOI:

DIFRANCESCO, R. , Huchzermeier, A. , Schroeder, D. (2018). Optimizing the return window for online fashion retailers with closed-loop refurbishment. : Omega - The International Journal of Management Science (DOI: .

DIFRANCESCO, R. , Huchzermeier, A. (2016). Closed-Loop Supply Chains: A Guide to Theory and Practice. : International Journal of Logistics Research and Applications (DOI: