Claudia Nario is Industrial and Clinical Psychologist from Universidad Católica de Chile, and MSc in Organizational Behaviour by the University of London. She started as an organizational consultant, working for PriceWaterhouse and Balanced Scorecard Collaborative. She consulted for over 100 organizations, covering a wide range of sectors: Mining, Financial, Transports, Education, Telecom, Food, Pharmaceutical and Consumer Goods. She occupied positions of great responsibility in different companies within Latin America. Her last position was Corporate Head of Talent & Organizational Development for LATAM Airlines, with direct reports on ten countries and final accountability for HR processes affecting the entire holding. She has trained postgraduate courses in the topics of: Leadership, People Management and Negotiation.