Executive Master in Operations Management

The Executive Master in Operations Management provides the participant tools for improving the competitiveness of the company from the operation’s area, techniques to move successfully in this area by improving their abilities and skills, which forms the core of empowerment this program.

Programme Information

Participant Profile

Professionals with a higher degree or with responsibility in the field of operations management or any of its specific areas (Production, Plant Management, Quality, Logistics, R+D, Customer Service, Technology Management, Organisation, etc.) with a minimum of 5-years experience.
The programme enables participants to improve their professional performance irrespectively of whether they hold an executive position or a staff position. Participants are selected depending on their experience, professional development, type of work responsibility, the degree to which they stand to benefit from the programme as well as on their potential contribution to the learning of other participants.
As a management development programme, it involves the existence of a hidden curriculum, the fundamental objective of which is to empower the human dimension of people through their professional work. It will therefore also prove of great interest to people who are devoted to service and who are seeking professional and personal improvement opportunities.
A university degree is not an essential pre-requisite for participants with extensive management or company experience.

What will I get out of this programme?

At the end of the programme participants will be able:
To identify, design, plan and control business processes which will bring added value to the customer in compliance with customer expectations.
To design, plan and control operational systems in order to produce goods and services.
To create and lead work teams that will generate added value for the customer and the organisation.
To intervene effectively in the negotiation and decision making process.
To achieve a great degree of efficacy in their dealings with other company areas.
To implement continuous improvement processes which will ensure that they maintain their competitive edge in their area of responsibility.
To introduce radical changes which will deeply improve the company's competitive edge.
To acquire a global perspective of the company from the point of view of Upper Management.
To address and solve their company's problems in Operations Management more successfully.

Methodology

"Learning by doing" This is our philosophy, because only through experience are we able to face our own limitations and overcome them.
Thanks to this methodology, you will be given a chance to experiment with real decisions and situations in a simulated environment, which you can then apply to your professional surroundings.
Companies nowadays seek professionals who are able to react and perform in the face of change; who can work in multifunctional and multicultural teams, who can manoeuvre in a constantly changing and highly competitive environment, in short, professionals who are able to adapt to the challenges presented by diversity and globalisation.
In EADA we offer you a pedagogical method which simultaneously develops your knowledge, your professional competencies and your personal capabilities. In all our programmes we develop different methodologies which will empower you to achieve your objectives.

The Operations Management Concept

Operations management involves managing all the activities carried out in an organisation in order to bring added value right up to the conception of a final product, be it goods or services. The operations value chain is comprised of three business processes that are vital to the company's success.
The programme has been designed around the knowledge, skills and attitudes required at the level of Operations Management.
It focuses on the acquisition of operational skills (how to optimise resources) as well as of management attitudes: managing oneself, managing others within the operations value chain and interacting effectively with other areas inside the company.
As a participant you will be asked to address different situations which require an array of operations skills, and to relate these to a several national and international companies, SMB's, large firms, local businesses and multinationals. In this way you will increase your expertise and will be more readily able to address the challenges and alternatives presented by operations management.
This competitive focus is applicable to both industrial companies as well as services. In the services sector there are more and more examples of companies that manage to achieve competitive improvements through the introduction of concepts and procedures considered typical of industrial companies. Likewise, in industry more and more companies are innovating their customer service as an additional element providing added value and improving the company's competitive edge.
The approach that defines operations management as a group of business processes and projects and not as a function is an outcome of the need to directly address the changes taking place in the company world. Nowadays, management of different company areas is usually structured around activities which bring added value with a total focus on the customer. Consequently, Business Processes Management and Projects Management comprise the management model that determines the structure and contents of this programme.