Executive Master in Operations Management

The Executive Master in Operations Management provides the participant tools for improving the competitiveness of the company from the operation’s area, techniques to move successfully in this area by improving their abilities and skills, which forms the core of empowerment this program.

Process Managenment.

• Types of processes.
• Processes analysis.
• The process life cycle.
• Managing bottlenecks.
• Market/product/process coherence.
• The experience curve.

The Supply Chain.

• Supply chain design.
• The Just-in-Time philosophy.
• Time to Market.
• Response capacity.
• Flexibility as a critical variable.
• Supply and distribution management.
• Stocks management and warehousing.

Quality Management.

• Customer needs.
• Building up suppliers.
• Continuous improvement.
• The productivity/quality dilemma.
• Measuring customer satisfaction.
• The change process.
• Total quality management.

Operations Strategy.

• Sector analysis.
• Benchmarking.
• Focalisation.
• Outsourcing.
• Offshoring.
• Strategic technology management.
• Logistics strategy (Supply Chain Management).
• Information systems.

Innovation.

• Comprehensive innovation management.
• Innovating the product.
• Innovating the process.
• Company re-engineering.